Managed cloud services that keep your infrastructure secure, optimized and reliable
CloudTechDesk manages, monitors and optimizes your cloud environment on AWS, Microsoft Azure and hybrid platforms, so your team can focus on the business instead of the infrastructure.
- Continuous monitoring and incident response
- Security, backup and compliance built in
- Cost optimization with regular reviews
Monitored
Systems watched continuously
Maintained
Patched and kept current
Secured
Protection built in
Optimized
Costs kept in check
Your cloud, run by experts who are accountable for it
Managed cloud services mean a specialist partner takes responsibility for the day-to-day operation of your cloud environment: monitoring, patching, security, backup, performance and cost control.
You get dependable operations and clear reporting, without the cost and difficulty of hiring and keeping an in-house cloud team.
We manage
Provisioning, configuration, patching and changes handled for you.
We monitor
Continuous checks and alerts with engineers ready to respond.
We optimize
Performance, security and cost reviewed and improved over time.
Everything needed to run your cloud day to day
Eight managed areas cover operations, security, resilience and cost, so nothing falls between the cracks.
Monitoring and incident response
Continuous monitoring and alerting, with engineers who investigate and resolve issues.
Infrastructure and patch management
Operating systems, services and configurations kept current and consistent.
Security and compliance management
Hardening, access reviews and policy checks aligned with your requirements.
Backup and disaster recovery
Automated backups, recovery plans and regular restore testing.
Cost optimization
Rightsizing, clean-up and smarter pricing options to cut waste.
Performance and capacity
Trends tracked so resources scale before users feel a slowdown.
Automation and DevOps support
Infrastructure as code and pipelines for repeatable, safer changes.
Reporting and account management
Clear monthly reports and a technical account manager for reviews.
We manage the cloud you already have, or the one you are moving to
Public, hybrid or multi-cloud: we bring consistent operations to every part of your estate.
AWS
Accounts, networks, workloads and security managed end to end.
Microsoft Azure
Subscriptions, identity-linked services and hybrid connectivity.
Hybrid cloud
On-premises systems and cloud operated as one environment.
Multi-cloud
Consistent monitoring, security and reporting across providers.
Virtualized and private cloud
Virtual machines, storage and backup for private environments.
A managed cloud partner that stays accountable
We treat your environment as our own and report on it as openly as you would.
Engineers and a technical account manager who know your environment
Issues spotted and fixed before users notice
Hardening and monitoring from day one
Regular reviews that keep spending aligned with value
How we onboard your cloud environment
A structured start brings your environment under management quickly and safely.
Discover
We document your accounts, workloads, access and current risks.
Baseline
We measure performance, security posture and spend as a starting point.
Onboard
Monitoring, backup, patching and alerting are connected.
Stabilize
We fix priority issues and agree runbooks and escalation paths.
Operate
Day-to-day management begins, with regular reviews and reporting.
How we run your cloud month to month
Good operations are a routine, not a one-off project. This is the rhythm we follow to keep your environment healthy and your costs in check.
Every day
Alerts monitored, incidents investigated and routine changes completed.
Every week
Patching, backup checks and security findings reviewed and actioned.
Every month
Health, security and cost reports with clear recommendations.
Every quarter
A strategy review with your technical account manager to plan ahead.
Managed cloud plans that scale with you
Choose a starting point and we will tailor it to your environment, team and goals.
Foundation
Core operations for a single environment
- Continuous monitoring and alerting
- Patching and maintenance
- Backup management
- Monthly health report
- Business-hours support
Managed Plus
Full management for growing teams
- Everything in Foundation
- Security hardening and management
- Cost optimization reviews
- Disaster recovery planning and testing
- Extended-hours incident response
- Technical account manager
Enterprise
Multi-account and multi-cloud estates
- Everything in Managed Plus
- Multi-cloud and hybrid coverage
- Compliance reporting support
- Dedicated engineers
- Custom service levels
Prices shown are starting points for the management fee. Final pricing depends on the size and complexity of your environment. Cloud usage costs are billed separately by your cloud provider.
Managed cloud services, answered
Considering handing over the day-to-day running of your cloud? These are the questions we hear most often.
What are managed cloud services?
Managed cloud services mean a specialist provider takes responsibility for the day-to-day operation of your cloud environment, including monitoring, patching, security, backup, performance and cost control, so your team can focus on the business.
What is included in your managed cloud service?
Depending on your plan: continuous monitoring and incident response, infrastructure and patch management, security hardening, backup and disaster recovery, cost optimization, performance and capacity management, automation and regular reporting.
Which cloud platforms do you manage?
We manage environments on AWS and Microsoft Azure, as well as hybrid setups that combine cloud with on-premises systems. Contact us to confirm support for other platforms.
How is managed cloud different from cloud consulting?
Cloud consulting gives advice and delivers projects such as strategy, architecture and migration. Managed cloud services take over the ongoing operation of your environment after it is built, or of an environment you already have.
Can you take over our existing cloud environment?
Yes. We start with a review to document and baseline your environment, fix urgent risks, and then bring it under monitoring and management in stages.
How does pricing work?
Pricing is a monthly management fee based on the size and complexity of your environment and the plan you choose. Your cloud provider bills usage costs separately. Larger or multi-cloud environments receive a custom quote.
What support hours and response times do you offer?
Support hours and response targets depend on your plan and are agreed in your service agreement, so you know exactly what to expect when something needs attention.
Let experts run your cloud, so you can run your business
Get a custom managed cloud quote and a free review of your current environment.